Frequently Asked Questions

SMG MAILER is a permission-based email marketing service where registered members can exchange emails. It is basically an email marketing exchange. Where members send and receive emails from other members who are like-minded online marketers and entrepreneurs. This makes it one of the most targeted forms of advertising for affiliate marketers.

Is SMG MAILER free to join?
Yes! SMG MAILER is a free to join and use service which offers the option to upgrade for even more benefits. We make our money from providing website advertising services.

What else does SMG MAILER offer?
SMG MAILER also offers other types of advertising, such as banner and text link advertising both on the website, and also in email frames.

What Are Mail Credits & How Can I Use Them to Advertise My Sites?
One Mail Credit allows you to send an email to one other member. When you click the links in other people’s emails and match the symbol you earn a certain number of Mail Credits, depending upon your Membership level. These Mail Credits can then be used to send mails to other members who can click on the links to collect Mail Credits themselves.

How Do I Get/Collect/Earn Mail Credits?
Simply click the links in the emails you receive from other members, wait for the timer to count down and then click the matching image. You will then be rewarded with the appropriate number of Mail Credits for that view of another member’s site.

My Email Failed the Checker & Will Not Send, Why?
The checker should inform you of the reason for failure. You can correct the issue and try again. If you still have trouble but believe there is no issue with the site you are promoting then please submit a support ticket with the Subject Line, Email Text & the full link as you added it so we can look into this for you. A common issue is that the checker cannot check the security certificate on the site. You can solve this by using http:// instead of https:// at the beginning of your URL.

Can I Buy Mail Credits?
Yes, you can buy additional mail credits directly from SMG MAILER, to earn Mail Credits for free you need to click the links in other members emails.

Will I Get Lots Of Email?
We are a mailer so you will receive emails from other members. These contain the links for you to click and collect email Credits. Because we are a mailer we recommend you join using an email address you normally use for mailers or safe lists or filter your emails from us into a separate folder.

I Have Forgotten My Password?
You can request your password or password change by using the forgot password page that is linked from the login page. Your passwords are encrypted so we are unable to look it up for you directly, the system mailer will send it to the email on file that is associated with your Account.

I Am Not Getting Emails / Verification Emails from SMG MAILER?
You can use the resend page. Link to this can also be found on the login page. This will resend the email confirmation link to you. This automated system can only send out the link to the email address associated with your Account. If you do not get it then it probably your email service provider blocking our emails. If after whitelisting you still do not get emails from us then you will need to use a different email.

How Can I Contact You for Support?
Please use our support ticket system. See the support link in the page footers and also in the Members Area Menu. We strive to get back to you within one business day.

How Do I Earn Money with SMG MAILER?
We are a website advertising service. You can use our advertising service to promote your websites, affiliate links, or other opportunities to the SMG MAILER Members and that exposure may in turn make you money.

Does SMG MAILER also offer an Affiliate Program?
Yes! All members are automatically given affiliate privileges which means that you can share your unique affiliate link and when someone joins you on your link you can earn both residual credits and commissions should they be active and/or upgrade. Read and understand our Affiliate Commission Policy Here.

How Can I Cancel My Account If I Decide It’s Not For Me?
Inside the Member’s Area go to your Profile page found in the Menu and you will find a delete account button. This will instantly remove your account and stop all emails from us. Please note this action is final. We cannot recover any information after you delete your account and we will be unable to restore your deleted account back.